Custom CRM development that fits how your team works
Generic CRMs force your process into their boxes. We build a CRM around your actual pipeline — the stages, roles and automations your team runs — instead of the other way round.
- 8-12 weeks
- Fixed-price sprints
- Built around your process
What we build
Pipelines & deal flow
Custom stages, statuses and transitions that mirror how work actually moves through your team.
Roles & permissions
Sales, managers and admins each see and do exactly what they should — enforced on the API, not hidden in the UI.
Automation
Reminders, status changes, assignment rules and follow-ups that run without anyone remembering to trigger them.
Document generation
Contracts, invoices and offers generated from records — the feature we built into Zapys24's booking flow.
Integrations
Email, telephony, messengers, accounting and your website — the CRM sits at the center, not on an island.
Reporting & dashboards
The numbers your team runs on: conversion, pipeline value, workload and revenue, in views built for your questions.
What you get
- Technical spec and architecture before any code
- Sprint demos every 1-2 weeks
- Your repository, full code access throughout
- Data migration from your current system
- Support, training and iterations after launch
Stack we use
- NestJS
- Next.js
- PostgreSQL
- Redis
- Prisma
- Webhooks
Proof of work
Zapys24 — CRM and Online Booking for Service Businesses
A multi-tenant platform where a booking reserves a set of resources, not just a person. Double bookings are rejected at the database level, clients get reminders, and the business runs everything from the web or the app.
Read the full case study →Frequently asked questions
How long does it take to build a CRM?
A focused CRM with pipelines, roles and core automation takes 8-10 weeks. Add document generation, telephony and deep integrations and it runs to 12-14. The technical spec fixes the timeline before development starts.
Should we build a custom CRM or use HubSpot or Salesforce?
If your process fits a standard sales pipeline, an off-the-shelf CRM is cheaper and faster — we will say so. Custom pays off when your workflow is unusual, when per-seat pricing gets expensive at your team size, or when the CRM has to sit deep inside your own product and data.
Can you migrate our data from the current system?
Yes. Migrating contacts, deals and history is part of the project. We map your existing data to the new model and run the import so you launch with everything already in place.
How much does CRM development cost?
We price in fixed-price sprints with the scope agreed before each one. After a discovery call you get a detailed proposal with a timeline and total — free and with no commitment.
Will it integrate with the tools we already use?
That is usually the point of building custom. We integrate email, telephony, messengers, accounting and your website against their APIs, so the CRM reflects reality instead of becoming another place to enter data twice.
Need a CRM built around your process?
Tell us how your team works today. You will get a technical assessment and an estimate within 48 hours.